Proposal for a User Experience working group

Revision as of 15:56, 23 March 2010

MeeGo User Experience Framework: Capturing, enhancing and leveraging the MeeGo device user experience

Challenge

Currently, bug reporting is difficult for average and/or new users, testing is too ad hoc and ratings systems are not fully utilized. Support for donation-ware and gaming achievements is totally missing.

Proposal

Develop a comprehensive solution or solutions that makes these activities easier on users and puts user experience capturing in more appropriate locations and contexts.

Details

• Feedback and developer donations tend to be reactive…
  • so integrate them into the operating system and applications
• Bug reporting is said by users to be difficult…
  • so provide them a device-based wizard that walks them through the process, and also automate log file submission
• Current infrastructure does not contain and/or use necessary “hooks” (APIs, metadata)…
  • so let’s add them!

Materials

• Presentation (Draft)
• As a starting point, ABRT 1.0 is an implemented (Fedora 12) and tested tool to help non-power users with bug reporting, making it as easy as a few mouse clicks.

Contributors

Coordinator of this working group:

• Randall Arnold/Texrat - Maemo Community Council member, former Nokia QA engineer for Maemo devices, Data Analyst and best practices blogger.

Meego members interested in taking an active role in this working group:

• Jean-Philipe Morin/Mandor - Maemo5/Ubuntu/Debian user and part time wiki editor.