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Proposal for a User Experience working group

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(Replaced content with '[http://wiki.meego.com/MeeGo_User_Engagement_Framework_Project New project location] All content except discussion relocated')
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[http://wiki.meego.com/MeeGo_User_Engagement_Framework_Project New project location]
[http://wiki.meego.com/MeeGo_User_Engagement_Framework_Project New project location]
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All content except discussion relocated
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=== Announcement ===
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As noted in the Discussion section, there will be some changes to this effort:
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* '''Redefining'''.  This is not a working group but rather, a project that crosses various working groups and functional areas.
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* '''Renaming'''.  First inclination is to go with MeeGo User Engagement Framework Project, but suggestions are welcome.  Given that this could go beyond just MeeGo, it might make sense to create a hierarchal nomenclature that starts general (Linux User Engagement Framework) and drills down to Mobile, then MeeGo.  Of course in that case the focus here would be largely on MeeGo.
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* '''Relocating'''.  Based on the above, I will need to create a new wiki page and deprecate this one.
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We are still looking for more help, also!  --[[User:Texrat|Texrat]] 05:14, 29 April 2010 (UTC)
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=== How to contribute ===
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This project needs people with the following experience:
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* RPM packaging (especially extending XML metadata)
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* Bugzilla API
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* Paypal API
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* Obopay API
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* Qt
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Feel free to add to this if you see a need.
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=== Mission ===
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Develop a comprehensive solution that makes bugs reporting, applications rating and developer donations easier on end-users and puts user experience capturing (feedback) in more appropriate locations and contexts.
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MeeGo User '''Engagement''' Framework: Capturing, enhancing and leveraging the MeeGo device user experience.  (renamed) --[[User:Texrat|Texrat]] 03:12, 23 April 2010 (UTC)
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=== Areas ===
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The main areas within the scope of the working group are (in no particular order):
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* '''Bug reporting''' : Provide end-users with a device-based wizard that walks them through the process, and also automate log file submission.  Discussion with the [http://wiki.meego.com/Proposal_for_a_Quality_Assurance_working_group Quality Assurance working group] will be necessary.
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* '''Feedback / Rating''' : Provide end-users with an operating system and applications integrated solution.
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* '''Developer donation''' : Educate end-users on the vital role played by developers in creating an ecosystem and provide them an easy and trusted way to make donations.  Discussion with the [http://wiki.meego.com/Proposal_for_a_Community_working_group Community working group] will be necessary on certain points.
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* '''Karma''' : Push the concept of karma (personal recognition) up and out.
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* '''Gaming achievement''' : Create a proper achievement system.
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* '''Infrastructure''' : Add/use necessary “hooks” (APIs, metadata) to the current infrastructures (Ovi Store / Intel App Store).
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=== Rationale ===
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Currently, bug reporting is difficult for end-users, testing is too ad hoc (specific) and ratings systems are not fully utilized.  Support for donation-ware and gaming achievements is totally missing.
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=== Materials ===
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* [http://maemo-daemons.org/MeeGo_User_Experience_Framework.pdf Presentation (Draft)]
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* [http://docs.google.com/Doc?docid=0AQAht1tOx2U6ZGRoYmg4eGdfNWNkMjhid2Nm&hl=en Akademy 2010 whitepaper (editable by community)]
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* As a starting point, [http://fedoraproject.org/wiki/Features/ABRTF12 ABRT 1.0] is an implemented (Fedora 12) and tested tool to help end-users with bug reporting.
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* [https://wiki.ubuntu.com/SoftwareCenter Ubuntu Software Center] is an ongoing effort to aggregate software management (aimed at a better end-user experience) such as application rating/reviews, categorized applications list and application information.  The link is full of ideas.
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* Monetary donations to an open source software platform (Research Policy Volume 38, Issue 2, March 2009, Pages 404-414) [http://www.sciencedirect.com/science?_ob=ArticleURL&_udi=B6V77-4V6YSW1-1&_user=10&_coverDate=03%2F31%2F2009&_rdoc=1&_fmt=high&_orig=search&_sort=d&_docanchor=&view=c&_searchStrId=1263842519&_rerunOrigin=google&_acct=C000050221&_version=1&_urlVersion=0&_userid=10&md5=27ae17462f87e0f72bc504566073f846]
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* KDE's [http://lwn.net/Articles/353630/ Project Silk] may be relevant.  We will be reaching out to the team to discover possible synergies.
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* [http://www.ecis2009.it/papers/ecis2009-0607.pdf Discussion of Functional Design Options for Online Rating Systems: A State-of-the-Art Analysis]
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=== Contributors ===
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Coordinator of this working group:
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* [http://meego.com/users/texrat Randall Arnold/Texrat] - Maemo Community Council member, former Nokia QA engineer for Maemo devices, Data Analyst and best practices blogger.
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MeeGo members interested in taking an active role in this working group:
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* [http://meego.com/users/mandor Jean-Philipe Morin/Mandor] - Maemo5/Ubuntu/Debian user and part time wiki editor.
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* [http://meego.com/users/timsamoff Tim Samoff/timsamoff]
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* [http://meego.com/users/niqt Nicola De Filippo] - Maemo5 Qt4 contributor; technical skills: Qt (from 1997), C++, Javascript, Php, Java, Python
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Revision as of 03:37, 1 May 2010

New project location

All content except discussion relocated

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