http://wiki.meego.com/index.php?title=Quality/Bugtriage_Stock_Answers&action=submit
A quick and dirty collection for anybody triaging bug reports in meego.com Bugzilla. These stock answers are meant to be copied and pasted to bug reports that either need more information, or for other common cases.
Feel encouraged to edit/enhance to share knowledge here! -User:Andre
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Thanks for reporting this, but unfortunately this report is not very useful because it doesn't describe the issue well. If you have time and can still reproduce the problem, please read https://bugs.meego.com/page.cgi?id=bug-writing.html and http://wiki.meego.com/Quality/How_To_Report_Bugs and add a more useful description to this bug.
Please note that bugs.meego.com is not a support forum — it is a bug tracking system for software errors. Hence closing this report as INVALID. For future reference, please ask support questions in the forum at http://forum.meego.com/ or on the community mailing list at http://meego.com/community/mailing-lists . Thanks!
Thanks for reporting this! This particular issue has already been reported in our bug tracking system, but please feel free to report any further bugs you find. Also feel encouraged to vote for the original bug report if interested.
Thanks for reporting this! Can you please test this again running the latest available release? The latest release should be available through the Software Update function.
A future public update [...more version info here...] will include the fix. Please verify that this new version fixes the bug by marking this bug report as VERIFIED after the public update has been released and if you have some time. Thanks in advance!
Please provide a coredump of the crash by using http://wiki.meego.com/index.php?title=Quality/bkm/corewatcher
If this is reproducible, can you please install gdb and debuginfo packages for the affected packages (e.g. for handset video issues the command would be "zypper install meego-handset-video-debuginfo" and make sure that enabled=1 is enabled for the relevant debuginfo repository in the file /etc/zypp/repo.d/), then open the terminal, enter "gdb command" (command is the package name), enter "run", make it crash, enter "thread apply all bt", enter "list", and provide the output of both here? Thanks in advance!
Can you please post the output of the command "dmesg" as an attachment here (in case you are not a developer running some non-public prototype)?
If this is reproducible, can you provide the output of "powertop -d" in the terminal when the application freezes?
Does the same result happen with the connman-test scripts?
What is the output of running "hciconfig" in the terminal? If output is shown this should be a User Interface bug; If not, please also attach the output of "dmesg" here (in case you are not a developer running some non-public prototype).
Can you please provide the output of "test-connman list" in the terminal?
Maybe your router not implementing mixed mode properly. Can you please on your MeeGo machine:
1) Open a terminal
2) kill connmand, kill wpa_supplicant
3) Edit a wpa_s.conf file with the following content:
network={
ssid="YOURSSID"
scan_ssid=1
key_mgmt=WPA-PSK
psk="YOURPASSPHRASE"
}
Where YOURSSID would be the SSID of the AP you're having trouble to join with ConnMan.
4) Then run: sudo wpa_supplicant -Dwext -iwlan0 -dd -c wpa_s.conf > wpa_s.log
5) Wait for a minute or so, Ctrl-C and attach wpa_s.log to this bug report.
If music or video files are not displayed in the application, try running "tracker-search -v" in a terminal.
If X fails to load please provide the content of /var/log/uxlaunch.log and ~/.xsession-errors
Please provide a Pulseaudio log by killing pulseaudio (TODO: how?) and then restarting it by running "pulseaudio -vvvv".
Skype is not a MeeGo.com component and is closed-source and non-redistributable, hence closing this report as INVALID.
Please try to collect session D-Bus logs by launching dbus-monitor in the user shell:
dbus-monitor --session > dbus-session.log
Can you please attach:
1) ofono logs for this issue:
In /etc/rc.sysinit, replace
if [ -x "/usr/sbin/ofonod" ] ; then
/usr/sbin/ofonod
fi
with
if [ -x "/usr/sbin/ofonod" ] ; then
/usr/sbin/ofonod -d '*' -n > /tmp/ofono.log 2>&1
fi
After testing, please attach /tmp/ofono.log here.
2) Result of the command /usr/lib/ofono/test/list-modems entered in the terminal
3) lsof | grep libsm (you will have to install lsof using the command "zypper install lsof")
Also, setting OFONO_ISI_DEBUG=1 and OFONO_ISI_TRACE=1 in environment variable before might provide more info. See the HACKING file of oFono for more info.
Please attach logs from ofonod and dialer:
In one terminal:
In second terminal:
Also please send the output of the "date" command around the time of the calls.
What locale are the device set to? Please attach the output of the following commands:
If this is reproducible: - How many contacts were in the system? - How many seconds it took for sms to display? - Did the time to display differ on subsequent invocations? - If you erase all contacts (please have a backup), does SMS come up faster?