Quality/Triageteam Assignee

From MeeGo wiki

(Difference between revisions)

Revision as of 05:56, 29 July 2011

Bug assignees have the requirement to feedback that the bugs are assigned to wrong person, and they have no idea who should be the right owner.
Usually no single person has the bandwidth and capability to analyze all of the bugs which are assigned to this account, especially there are some system level bugs which need deep analysis in MeeGo context.

"triageteam@meego.bugs" is not supposed to be set as default assignee of any component in bugzilla.
When developers believe the bugs are assigned to wrong person, and they have no idea who should own the bugs, they will assign bugs to triageteam@meego.bugs account

Bugs assigned to triageteam@meego.bugs will be published to wiki so that people have direct visibility of those bugs.
Bug triage team will try their best to re-triage the bugs
Bug list will be sent to meego-dev mailing list regularly to see if community developers are interested in taking those bugs
The target is to get the bugs triaged to a named assignee in 5 business days, and if not, the bugs will be escalated to program managers to help find out the assignee.
Bugs assigned to triageteam@meego.bugs will be scrubbed every week until they are re-assigned

ID	P	Status	Assignee	Summary (3 tasks) ⇒
2931	Medium	REOPENED	triageteam@meego.bugs	Right Hand Side Card Reader of Acer Aspire One A150 and A110 ( ZG5 ) only works when card is inserted before boot
8686?	High	REOPENED	triageteam@meego.bugs	Icons look jagged and ugly on 800x480
17650	Undecided	RESOLVED	triageteam@meego.bugs	If using MeeGo reference theme of MTF, then fonts are unreadable.

@@ Line 18: / Line 18: @@
    |columns=id,priority,status,to,summary
    |to=triageteam@meego.bugs
-   |status=NEW,NEEDINFO,ASSIGNED,WAITING FOR UPSTREAM,REOPENED
+   |id=2931,8686,17650
    |sort=id
    |order=asec